Written by Roland Trimmel | Categories: News
With effect from the end of this month, we will stop selling products through our website and distributors (see the list of dealers on our website). This is because we have signed an exclusive reseller agreement with W.A. Production and will focus primarily on R&D efforts from now on.
Each of you gets a free trade-in by W.A. Production for the successor products. And, also the free Pumper 2 plug-in on top of it.
Read on to find out more.
Discontinuation of products
All existing Re-Compose products (Spexx, I2C8, and Liquid Notes) will be discontinued by the end of the year. Activation, deactivation, or a transfer of the license for each of these products won't be possible anymore after this date.
However, these products will be replaced by successor products with the same feature set branded by W.A. Production, with a reworked user interface and improved code. You will be granted a free exchange for these new products by W.A. Production, but you will need to register with them. See details below.
Re-Compose will continue its customer support until March 13, 2020.
Checklist for customers
We encourage all our customers to switch to W.A. Production for the continued support of the products purchased from us.
Here is what you need to do:
- Create an account with W.A. Production (click here).
- Click on this link.
- Follow the instructions on the page, click "Start" to open the form.
- Enter the information you shared with W.A. Production (name and e-mail).
- Enter the license codes for your Re-Compose products.
- Select "Yes" to provide consent for sharing your data with W.A. Production.
- Press "Enter" to submit the data.
Ignore Step 1 if you already have an account with W.A. Production. And please provide details for each product you bought directly from us or from a dealer. If you encounter problems (e.g. you can't find your purchase details), reach out to us at firstname.lastname@example.org.
Submission is open until the end of the year. The earlier you submit, the faster W.A. Production will be able to process your request.
Find the full details about this process, including answers to frequently asked questions, here.